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Statutory Privacy & Data Protection Policy

Privacy Policy

In full compliance with the Digital Personal Data Protection Act (DPDPA 2023, India), the General Data Protection Regulation (GDPR), and global privacy standards.

Last Updated: August 2026✦Data Fiduciary: Secret Healings

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Introduction & Data Fiduciary Details

Welcome to Secret Healings (referred to as "Platform", "we", "us", or "our"). We are committed to protecting the sanctity, confidentiality, and security of your personal data. This Privacy Policy details how we collect, process, retain, and protect personal data when you interact with our AI Tarot readings, live voice consultations, and web services.

Under the Digital Personal Data Protection Act, 2023 (DPDPA), Secret Healings acts as the Data Fiduciary responsible for determining the purpose and means of processing personal data provided by you (the Data Principal).

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Categories of Personal Data We Collect

We adhere strictly to the principle of Data Minimization. We collect only the data strictly necessary to generate accurate spiritual card interpretations and provide real-time consultations:

Identity & Account Credentials

Full Name (or pseudonym), Email address, Phone number (optional), and Firebase Authentication tokens.

Astrological & Birth Parameters

Date of Birth, Time of Birth, and Place/City of Birth (used purely to align planetary transits with Tarot card archetypes).

Reading Queries & Sacred Questions

The specific questions, topics (Love, Career, Wealth, Health), and spiritual reflections you submit.

Live Voice Consultation Data

Real-time microphone audio streams and chat transcripts during live voice advisor sessions (streamed ephemerally).

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Lawful Basis & Purpose of Data Processing

Under DPDPA Section 4 & 6, we process your personal data solely based on your explicit, informed, and affirmative consent provided at the time of account creation or reading submission.

  • To generate AI Tarot Interpretations: Querying card symbolism and archetypal meanings through secure neural interpretation engines.
  • To conduct Real-Time Voice Advisory: Generating contextual voice responses via encrypted low-latency voice synthesis servers.
  • To maintain Reading Archives: Allowing authenticated users to review past readings.
  • To prevent Fraud & Ensure Security: Logging IP and authentication timestamps for fraud prevention.
🔒 AI Ethics Pledge: Your personal questions and voice transcripts are never used to train public AI foundation models without your express consent.
🍪 Zero-Cookie Policy: Secret Healings does not use, access, or store any tracking, marketing, or third-party cookies on your device. We respect user privacy by eliminating cookie-based user profiling completely.

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Authorized Cloud Sub-Processors & Infrastructure

To deliver high-precision AI readings and low-latency voice consultations, we partner with trusted, enterprise-grade cloud sub-processors bound by stringent Data Protection Addendums (DPAs):

Enterprise Neural AI & Cloud Architecture

Natural language Tarot interpretation synthesis and secure database infrastructure.

SOC2 / ISO 27001
Real-Time Voice Streaming Infrastructure

Low-latency live voice synthesis for interactive spiritual advisors.

GDPR Compliant
Firebase Cloud Firestore & Authentication

Encrypted user storage and identity access management.

HIPAA / GDPR Ready
Razorpay Payments (India)

PCI-DSS certified gateway for live consultation billing. We never store bank/card credentials.

PCI-DSS Level 1

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Your Legal Rights as a Data Principal (DPDPA 2023 & GDPR)

As a valued seeker on our platform, you possess comprehensive statutory rights:

1. Right to Access & Portability

You can inspect your data or download a complete JSON package from our Privacy Center at any time.

2. Right to Erasure (To be Forgotten)

You can permanently delete your account, readings, and logs with one click from our Privacy Center.

3. Right of Correction

You can modify or update your registered name, phone, or astrological birth information whenever needed.

4. Right to Grievance Redressal

You have the right to register complaints with our Data Protection Grievance Officer, with guaranteed statutory resolution.

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Data Protection & Grievance Redressal Officer

In accordance with Section 13 of the Digital Personal Data Protection Act, 2023, the details of our designated Grievance Officer are as follows:

Designation: Chief Data Protection & Compliance Officer

Entity: Secret Healings Platform

Official Grievance Email: grievance@secrethealings.com

Privacy Inquiries: privacy@secrethealings.com

Statutory SLA: Acknowledgement within 48 hours; resolution within 30 days.